FAQ

About Glase
What is Glase? Glase is a quick, easy and free way to make payments with your smartphone. To make a payment you can simply scan a QR code (Android and iOS)...
Wed, 18 Apr, 2018 at 7:10 AM
Getting Started
What does my phone need to support Glase? In order to be able to use Glase, your smartphone needs to have the following features: Camera with autofocus ...
Wed, 25 Apr, 2018 at 11:31 AM
Security
Glase is authorised and regulated by the Swedish Financial Supervisory Authority. Seqr Payments AB is operated under supervision of the Swedish FSA ('...
Wed, 25 Apr, 2018 at 11:52 AM
Pay with Glase
How can I make payments with Glase? There are two ways to pay with Glase in stores. If the store has a payment terminal that accepts contactless payments ...
Wed, 25 Apr, 2018 at 12:07 PM
Reactivating account
How can I change my email address? Go to ‘Profile’ via the main menu. You can change your email address from here. Will I retain my details if I regist...
Wed, 25 Apr, 2018 at 12:26 PM
Scan & Pay
What is Scan & Pay? Scan & Pay is a feature that allows every Glase user to pay in-store and online with their smartphone by simply scanning a QR c...
Wed, 18 Apr, 2018 at 7:20 AM
Tap & Pay
What is Tap & Pay? Tap & Pay is a feature that allows every Glase user with an NFC enabled Android smartphone to make contactless payments in store...
Mon, 28 May, 2018 at 12:47 PM
Glase Account card top-up
You can use your bank (debit) or credit card to top up your Glase Account fast and easily. What's more, to do so, you just need to provide us with basi...
Thu, 12 Apr, 2018 at 6:20 PM
Parking
Where can I pay for my parking with Glase? You can pay with Glase at all parking meters that have a QR code with Glase's or Seqr's logo. How ...
Thu, 12 Apr, 2018 at 6:28 PM
Sending money
How does it work? In order to get started make sure that both you and the recipient have the Glase app installed and registered on your smartphone. When ...
Wed, 25 Apr, 2018 at 1:59 PM